FAQs

This page provides you with general FAQs where you can find answers to your general questions, including products, payment and shipping methods. We strive to provide you with detailed and effective solutions and hope this page can answer all your questions. If can't find the answer, please contact our 24/7 customer support.

What payment types do you accept?

We accept Visa, MasterCard, Discover, Bank debit cards, and PayPal.

Is your site secure?

Yes! You will see either a little lock in the corner next to our URL, or the HTTPS that designates that our site is secure, depending on what type of browser you are using.

How much will it cost to ship my order?

We use a combination of various logistics methods. Rates from different carriers will vary based on the size and weight of your total order. Plus, enjoy our free shipping when your order total reaches $50!

Do you ship internationally?

The countries we currently ship to include: Australia, France, Germany, Ireland, Italy, Netherlands, Poland, Portugal, Spain, Sweden, United Kingdom, United States, Korea, Denmark, Croatia, Hungary, Luxembourg, Cyprus, Austria, Greece, Latvia, Czech Republic , Slovakia, Slovenia, Belgium, Estonia, Switzerland, Lithuania, Finland, Malta, Colombia, Mexico, Turkey, etc. If you have another address you want to ship to, please contact our customer service staff, and they will check for you whether there is a route service for your destination.

How fast will I receive my order?

We've worked to create a fast, efficient and fair system for order processing and shipping. We know you want your order quickly, that's why we strive to ship most orders stocked in our warehouse within 24 hours and will arrive at your doorstep within 7-10 business days!

What is your return policy?

When you have any dissatisfaction or questions about the products you received, please contact us in time, we will give you satisfactory answers and refund policies.